Radio Communication's Testimonials
“Thank you very much for your awesome customer service. Your dedication to
your clients is superb! Anytime I have a question or concern you are right there to help.
You are certainly the “gold standard” on customer service of which other companies and
employees should strive to be. So many companies now have poor customer service and
it is great to find a company that cares and does the right thing. You are always quick to
respond and help whenever there is a question. Dealing with you and RCC has been a
delight!”
Berkeley Middle School
Melissa Weas, Bookkeeper
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“As Director of Berkeley County EMS, I had concerns about reducing our operating costs
with a solution that would offer improved efficiencies and the ability to manage our
vehicles more effectively. In searching for such a solution, I found my friends at Radio
Communications (RCC) to be helpful in evaluating my concerns. After reviewing my
current goals and discovering the options available with RCC’s Networkfleet
Management & Monitoring GPS solution, I realized my concerns could be addressed
and resolved in this highly integrated product.
By implementing this service into my vehicles; my goals brought forth positive results
immediately.
On the first day, I found we could increase safety and reduce costs by eliminating
speed violations.— We were also able to lower fuel costs by reducing excess idle time
and eliminate excessive stops.
By reviewing the Closest Vehicle Option, we are able to eliminate dispatching multiple
vehicles when responding to calls. With accurate directions we reduce time spent
unnecessarily in route to emergency calls.
Utilizing the Diagnostic and Maintenance Alerts; improves vehicle efficiencies.
- Reducing vehicle downtime and overall maintenance costs!
We have been successful in replacing labor intense reporting with accurate 24/7 data
accessible through web access. (convenient and readily available)
Our overall goals to decrease total operating costs are being realized in many areas of
this service. The fully integrated system has proven to be a tool where our 17 vehicles
are managed and monitored 24/7! The results are proven in the ability to run
customized reports, almost immediately reduce unnecessary costs, eliminate wasted
drive-time and improve driver and vehicle efficiencies. The landmark and geo-fencing
abilities are key in assisting dispatchers with the necessary tools to manage emergency
calls more efficiently.
An Added Bonus: Roadside Assistance Program which offers:
Towing, locksmith service, battery boost, tire change, fuel delivery and winch
service if necessary. This service is included with the system at no extra charge.
Solution: RCC’s Networkfleet GPS System
I recommend that you take a few moments with the Fleet Management Consultants at Radio
Communications (RCC) and request a specific Return on Investment Analysis for this Fleet
Management & Monitoring system.
Measuring the performance and seeing the results of this GPS solution has made a positive
difference in our agencies overall operating costs and increased safety of our drivers.”
Berkeley County EMS
Bob Mixter, Director
